Student Support Services

Academic Advising and Student Support​

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• Student Learning Support: The Institute provides a supportive and inclusive learning environment designed to help students succeed academically, strengthen study skills, and adapt effectively to higher education.

• New Student Orientation: A comprehensive orientation program is delivered before the start of each study period and is compulsory for all commencing students to introduce students to the Institute’s academic environment, policies, learning resources, and support services. Students are also introduced to key academic and administrative staff.

• Transition Support: Guidance is provided on accessing learning resources, student systems, and understanding academic integrity expectations. International students also receive information to support their transition to studying and living in Australia.

• Academic Skills Workshops: Academic staff and support staff deliver workshops to develop study skills, assessment preparation, academic communication, and effective approaches to learning. Workshops are available at the beginning of each semester and throughout the study period.

• Academic Integrity Module (AIM): All students are required to complete the Academic Integrity Module in their first semester. The module introduces students to academic writing conventions, referencing practices, and responsible academic conduct.

• English Language Development: The Institute supports students in strengthening their English language proficiency through curriculum design, assessment practices, and targeted workshops focusing on reading, writing, speaking, and academic communication.

• Additional Language Support: Students who require further assistance may access additional learning support to improve their academic English and confidence in communication.

• Numeracy Skills Development: Workshops are available to help students develop mathematical and quantitative skills relevant to their course of study.

• Library Resources: The Institute provides access to a range of learning resources including books, academic journals, e-books, and scholarly databases that support teaching and learning.

• Digital Learning Resources: Students receive guidance on how to effectively use online databases, digital libraries, and research tools to support their academic work.

• Individual Learning Assistance: Academic and support staff are available to provide individual assistance in accessing and using learning resources.

 

Academic Advising and Student Support

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• Academic Consultation and Advising: Students are encouraged to consult with academic and support staff for guidance on subject requirements, assessment strategies, academic progress, and career development.

• Individual Academic Support: Students may receive feedback on their academic performance, clarification of subject content, and advice on improving study strategies.

• Targeted Learning Support: The Institute provides additional assistance for students who may require tailored academic support, including those identified as academically at risk.

• Support for Students with Disabilities or Special Needs: Reasonable adjustments may be provided where appropriate to support equitable participation in learning and assessment through individualised support arrangements and ongoing review.

• Support for Aboriginal and Torres Strait Islander Students: The Institute provides culturally responsive support including mentoring, tutoring, and access to learning resources as well as broader academic, social, and wellbeing support where required.

• Monitoring Academic Progress: The Institute monitors student academic progress throughout their studies. Early intervention strategies such as academic consultations, study plans, or referral to learning support services may be implemented where required.​